What Are Live Resets?
Live Resets 🔁 are an option available for Virtual Live accounts that allow traders to restore their initial balance and reset all risk parameters if a rule has been violated. This tool gives traders the opportunity to continue trading without the need to purchase a new account.
Conditions for Applying a Live Reset
To request a Live Reset on a Virtual Live account, the following conditions must be met:
- The account must have violated a rule. Live Resets are only available for accounts that have been disqualified due to a violation of the program's rules.
- The reset must be requested within 10 days of the violation. After this period, the account can no longer be reset.
- A maximum of 3 resets per account. An account cannot be reset more than three times in total.
Live Reset Costs
- 50K Virtual Live Account: $599
- 100K Virtual Live Account: $799
- 150K Virtual Live Account: $1,499
These costs allow traders to regain access without having to purchase a new account from scratch, maintaining the same structure and features of the program.
How to Request a Live Reset?
To apply for a Live Reset, traders must follow these steps:
- Log in to their user dashboard.
- Go to the Account Management section (Subscriptions).
- Select the Virtual Live account that has violated a rule.
- Click the Reset button.
- Complete the payment using their preferred method.
Once the payment is processed, the account will be reset within 6 hours with the initial balance and original risk parameters restored.
🚨 Additional Considerations:
- A Live Reset does not modify the original program conditions or change trading rules. It only restores the balance, drawdown, and removes any prior violations.
- Once a reset is applied, the account operates as if it were new, but the reset history remains unchanged.
- If an account reaches the limit of 3 resets, it cannot be reset again.
